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Help Desk

Our team of friendly, highly qualified professionals will monitor your system and is available 24/7 to assist with all your support needs, remotely or on-site. Our Help Desk Services include:

  • Quick response times
  • Plans based on your need and budget
  • Same team of people working your issues when you need help
  • Your assigned support team members are technology experts in your field of business
  • Experienced, well trained & friendly individuals working to solve your problems
  • Dedicated Account Manager
  • We partner with you to serve as an extension of your I.T. department or business
  • Available 24/7/365 – Remote or Onsite support
  • Talk with a real person when you call
  • Clear and complete communication throughout the support process
KeeForce Managed IT Services Physical Security

Network Management

Ensure optimal system performance and security with managed services.

  • Server & Workstation Monitoring
  • Patch Management
  • Firewall/Router Management
  • Switch Management
  • Wireless Management
  • Backups & Disaster Recovery
  • Strategic Technology Planning
  • Vendor Liaison
  • VPN Management
  • Preventative Maintenance
  • Active Directory Management
  • Hardware/Peripheral Support

Professional Services

Everything you need for your system to run at its highest efficiency.

  • Infrastructure Design
  • Project Implementation
    • Wireless
    • Email Migration
    • Network Virtualization
    • Cloud Migration
    • Hardware Deployment
    • VOIP/Unified Communications
  • VCIO
KeeForce Managed IT Services Cybersecurity

CyberSecurity

Maintain compliance, detect threats and keep your computer network system safe and secure from the outside world.

  • Password Management – (Password Vault)
  • Next Gen Antivirus
  • MS Patch Management
  • Email/Spam Virus Filtering
  • Next Gen Intrusion Prevention/Detection System
  • Quarterly Network/Security Scans
    • VULN Scan
    • PEN Testing
    • Dark Web Monitoring
    • M365 Scanning
    • Compliance Scans/Audits (HIPPA, PCI)
  • Security Awareness Training
  • MFA
  • 3rd Party App Patching
  • DNS Web Filtering
  • 24/7/365 SOC
  • SIEM
  • Mobile Device Management
  • DLP (data loss prevention)
  • Endpoint Encryption
  • MDR (Managed Detection and Response)
  • Cyber Documentation
  • vCISO
  • Backups & Disaster Recovery

The Cloud

Helping you with your journey to the cloud.

  • Desktops
  • Servers
  • Storage
  • Application Hosting
  • VoIP
  • M365 Platforms
    • Office Suite
    • Teams
    • Email
    • Sharepoint

Document Management

Simply capture, retrieve, track, and store all of your digital and paper files in a single, secure digital repository.

  • Custom Permissions
  • Anytime, Anywhere Access
  • Digital Backups
  • Advanced Search & Data Capture
  • Integration Friendly
  • Security & Compliance

Workflow Automation

Optimize time by creating custom-built workflows such as Accounts Payable and HR Onboarding that fit your business’s unique needs and wants.

  • Accounts Payable
  • HR Onboarding
  • Credit Card Reconciliation
  • Purchase Requisition
  • Expense Approvals
  • PTO Approvals
KeeFORCE modern workplace
KeeForce Managed IT Services VoIP

VoIP

The latest way phone systems are handled using the internet.

  • Hosted VoIP
  • On-Premise VoIP

What is a Modern Workplace and how does it apply to your business?

You may think your workplace is operating smoothly but complex processes can end up being big messes that waste you and your team a lot of time and money. Take our short quiz to see where you stand as a Modern Workplace on a scale of “Year 3000” to “The Good Ole Days”!

Take the Quiz
KeeFORCE Modern Workplace Quiz

What Our Clients Are Saying

KeeFORCE has taken the worry out of IT and phone services for our growing company. They are only one call away if we need anything. The excellent thing is the fact we hardly ever need to call. Recently a KeeFORCE professional called me to let me know one of the drives in our server was failing. I had no idea. They ordered the necessary parts and fixed the problem with no downtime for our operations. We never noticed we had a problem. One of the best business decisions 5H Tech has made in recent years was outsourcing our IT services to KeeFORCE. The KeeFORCE Xtreme Support provides us with reliability, reasonable cost, and peace of mind allows us to do what we do best at 5H Tech.

David F. Hutcheson, Jr.Vice President, 5H Technologies, Inc.

KeeFORCE has helped us in a way that we could not have done on our own, by moving us into a more modern technology world. As a small business, it is difficult to employ a full time dedicated IT person, but KeeFORCE has allowed us to employ a whole team of experts. We have multiple locations, and for us to know that help is only a phone call away when we are having computer issues, is a comforting thought.

Phil HaireExecutive Vice President, Hannan Supply Company

KeeFORCE helped us with a large upgrade project, and the technician worked through lunch and dinner (even though he had dinner plans) to ensure things went smoothly and we were ready to go the next day. The dedication, professionalism, and great problem-solving skill KeeFORCE demonstrates is both refreshing and appreciated. KeeFORCE has a great team! Everyone I have worked with has been top notch!

Debi WiggintonIT Manager, Whitlow, Roberts, Houston and Straub, PLLC