Many businesses nowadays are embracing the benefits of using VoIP (Voice over Internet Protocol) instead of using the traditional analog phones. The reason would be the ease of use, flexibility and most importantly the cost effectiveness that is provided by the VoIP system. By bringing cost effectiveness to the picture, VoIP has managed to create a large user base among businesses and is growing at a rapid scale. However, it pays to know some of the ways in which you can optimize the benefits you get from the VoIP technology and give your business an additional boost.
Create a single network for voice and data
Having a single network for both voice, data, and if possible video too, helps in creating better cost efficiency and delivering better performance. All the three clubbed into one will make sure that there is a continuous and consistent connection between the mediums. The more mediums you can put on your network, the better communication experience that you can bring to your employees, clients and vendors; thereby creating a dynamic and holistic communication network.
To adopt a new VoIP package for your business which you would like to enhance immediately or at a later date, you should ask some questions to your VoIP provider:
- Does the package provide enough bandwidth to cover for both voice and data?
- Will you be able to expand the bandwidth capacity, as and when needed?
- Does the package let you make changes to the network when needed?
Configure the router for voice priority
By configuring the router you can make sure that the QoS or the Quality of Service of your voice calls does not suffer. By giving channel priority to your voice calls you can ensure that there is no unnecessary problem or blockages created due to the presence of data bottlenecks. This ensures clear voice quality and better communication, and less noise in the voice calls.
Train your staff
Any program or software is as good as the way it is handled by the staff. Therefore, it is of utmost importance to train your staff on the hardware, software, and overall functioning of the VoIP package, so that they can reap the maximum benefits out of it. Better knowledge lets employees address issues in the program as and when they arise.
By keeping these pointers in mind while adopting and executing a VoIP process, you can ensure maximum benefits from this disruptive technology.
To find out how VoIP can enhance your daily business operations, give KeeFORCE a call today at (270) 366-0553.
